Enrich the customer journey without sacrificing the human relationship
By automating repetitive tasks with BPM, insurers can focus on innovation and deliver personalised services faster.
Innovate without launching major projects
Improve customer focus
Offer a unique experience and digitalise all your customer paths to improve responsiveness
Fight against a sometimes rigid information system
Bring new skills to your teams and reinvent your working methods
Improve turnaround times
Automate your processes and focus on the relationship between customer and advisor
Keep pace with compliance
Keep pace with regulations in just a few clicks
Key features
Customized
form
Real-time monitoring
files in progress
Automation of all types of reminder
Creation of complex low-code workflows
Create processes tailored to your day-to-day reality.
“91% of dissatisfied customers remain customers after a dispute.”
Louis-Nicolas BIER
Operations Director, Automobile Club du Luxembourg
Benefits
Offer an experience tailored to each individual
By multiplying communication channels, insurance companies can enrich the customer experience and reduce the risk of dissatisfaction.
Digitalise your critical processes
No more risk of oversights, faster response times and advisers focused on their core business rather than on administrative management.
Modernise your working methods and keep pace with new regulations
Digitalisation facilitates the development of new ideas and accelerates improvement cycles. With digitised processes, you can incorporate new standards in just a few clicks.