Dematerialization of public
services : innovation through processes
The dematerialization of public services is transforming public administration, offering greater accessibility and efficiency while addressing major technological and social challenges thanks to our Business Process Management (BPM) platform.
For over 10 years, our team has been helping numerous public sector organizations to audit and transform the way they work.
What is the dematerialization of public services in a BPM approach?
The dematerialization of public services involves transforming traditional administrative processes into optimized digital workflows, using a Business Process Management (BPM) approach. It goes beyond the simple digitization of documents: it involves redesigning processes to make them more fluid, transparent and user-centric.
Using BPM platforms, public authorities can model, automate, monitor and continuously improve their administrative processes. This approach not only modernizes public action, but also enhances efficiency, traceability and accessibility, while guaranteeing better regulatory compliance and an improved user experience.
Who is the target audience for the dematerialization of public services ?
Public administrations
Dematerialization represents an opportunity to modernize and optimize their internal processes. It reduces operating costs, improves service efficiency and facilitates information sharing between different departments, leading to a more agile and responsive administration.
The companies
Businesses are also taking advantage of dematerialization to simplify their interactions with the authorities. They can now take numerous steps online, such as filing tax returns, applying for permits or registering in the commercial register, thereby reducing administrative costs and speeding up processes.
The citizens
Citizens also benefit from the dematerialization of public services. They can access a wide range of administrative services online, 24/7, simplifying their procedures and reducing waiting times.
Create low-code custom applications to automate your processes
Créez vos applications sur mesure en low-code pour automatiser vos processus
Automate
repetitive tasks
Standardize
workflows
Streamline
basic operations
Modernize
existing systems
Automated validation circuits
Real-time monitoring of ongoing projects
Intelligent collaboration
Creating complex workflows in low-code
“Successful dematerialization! Since January 1, 2021, all warranty applications have been submitted online. On April 7, we received the 100th application filed on the platform. Our congratulations go to the Guarantee Department of the Caisse de Garantie du Logement Locatif Social for their dedication, as well as to the OUTSCALE teams.”
Claude BONACOSSA
Guarantees Direction, CGLLS
Create processes adapted to your day-to-day reality.
Main benefits of dematerializing
public services with OUTSCALE
OUTSCALE offers a robust cloud solution for the dematerialization of public services, guaranteeing security, compliance and flexibility.
Secure cloud infrastructure
OUTSCALE provides a highly secure cloud infrastructure, protecting the sensitive data of citizens and public authorities.
Regulatory compliance
OUTSCALE solutions are designed to meet strict public sector regulatory standards, ensuring legal compliance.
Scalability and
flexibility
OUTSCALE’s cloud infrastructure easily adapts to the changing needs of utilities, enabling smooth growth.
Expert technical support
OUTSCALE offers dedicated, expert technical support, guaranteeing optimal operation of dematerialized services.
Benefits
Get an overview of our different businesses
Automate
time-consuming tasks
Delegate data entry to applicants
Keep track of files processed and documents transmitted
Enable documents to flow between departments
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