Accelerate your digital transformation with business process management
Design your workflows from start to finish, and benefit from a BPM platform designed to adapt to the unique rhythm of your daily life.
ITEROP Business Process is a low-code workflow solution that connects people, data and technology across enterprise-wide processes (and beyond).
Business process management: streamlining operations for success
Business process management revolutionizes organizational efficiency by optimizing workflows, reducing costs and improving customer satisfaction through systematic improvement and automation.
What is Business Process Management?
Business Process Management (BPM) is a systematic approach to making an organization’s workflow more effective, efficient and adaptable. It involves the analysis, design, implementation, monitoring and continuous improvement of business processes to achieve organizational goals. BPM combines management techniques with technology to optimize business performance.
Who is the target audience for Business Process Management?
Small and medium-sized enterprises
BPM enables SMEs to streamline their operations, reducing overheads and improving customer service. This helps them compete more effectively with larger organizations by optimizing resource utilization and improving overall efficiency.
Large
companies
For large companies, BPM is crucial for managing complex, multi-departmental processes. It enables better coordination between different units, ensures consistency of operations across different sites, and facilitates faster adaptation to market changes.
Governmental
organizations
Government bodies use ITEROP Business Process to improve public service delivery, increase transparency and enhance operational efficiency. It helps standardize procedures, reduce bureaucratic bottlenecks and ensure regulatory compliance.
Discover our sectors that have digitized their business processes
Public Sector
Accompany the transformation of your public services with peace of mind, with an approach that’s quick and easy to implement.
Banking and insurance
Enrich the day-to-day lives of your teams and customers with guided processes that are always compliant.
Retail
Secure your production circuits, innovate and preserve your know-how with our low-code platform.
Why choose to optimize your business process management?
Increased operational efficiency
BPM optimizes workflows, eliminates redundancies and automates routine tasks, significantly increasing operational efficiency.
Cost reduction
By streamlining processes and reducing validation loops, implementing a BPM solution generates savings throughout the organization.
Improved customer satisfaction
Improved processes lead to faster service delivery and higher quality results, directly improving customer satisfaction.
Improved compliance and risk management
BPM ensures compliance with regulatory requirements and helps to proactively identify and mitigate potential risks.
3 key roles for your project
The Designer designs solutions and workflows.
Simply represent your processes & workflows with an intuitive Low-Code interface. You don't have to change the way you work overall, but you can integrate your business rules (alerts, timers, specific conditions, etc.) directly into your processes.
- • Drawing tool adapted to business profiles
- • Precise visualisation of your processes and workflows
- • Assignment of actors task by task
- • Creation of customised forms
- • Standard or customisable tracking
The Player carries out his tasks and follows the rhythm of his activities.
Be notified in real time of the tasks you need to complete. Visualize your position in the process, access useful information and complete your tasks using customized forms.
- • Prioritizing tasks
- • Configurable automatic alerts
- • Absence management
- • Automation of repetitive tasks
- • Centralization of key information
The analyst measures your performance in real time.
Easily identify the overall progress of all your processes and workflows. View the precise progress of each process, and access all related information. This makes it easier for you to manage and make the right decisions.
- • Precise real-time tracking
- • Identifying bottlenecks and sticking points
- • Visualize statistics with graphs
- • Customizable KPIs
“The solution is a real engine that guides all the group’s other applications through the data. The administrative workload has been halved.”
Hugo DUFOUR
Master Data Project Manager, Danone France
Revolutionise your working methods with a completely new process-based approach.
Benefits
Fully autonomous business solutions
Business Process can be implemented by a business team without the need for specific developments or IT teams.
No integration
difficulties
Grâce à notre méthodologie, Business Process est prêt à intégrer votre organisation en moins de 15 jours.
Immediately measurable results
Measurement tools (customisable KPIs + dashboard) simplify access to data in real time.
Flexible continuous
improvement
Continuously improve your processes without interrupting your current activities or waiting several weeks for the new version.
SaaS at the service of your innovations
Our BPM application keeps pace with the latest technological innovations.
3DEXPERIENCE platform solution
The cross-functional solution of the Dassault Systèmes group’s collaborative platform that enables you to connect your 3DS applications.
Improve your workflows in just a few clicks
Quickly adapt your processes to new constraints at any time and redeploy them throughout your organisation. You can easily modify your process diagram, assignments and integrated information.
- Deploy a new process instantly
- Immediate return on investment by bringing
IT and the business - Guarantee first-class security for your data
with SecNumCloud - Adopt a low-code platform that requires no
technical knowledge - Facilitate change management with an approach business processes rather than IT
An experience-based solution
to respond to business problems
Financial processes
Secure your financial operations, such as payment tracking, by automating repetitive tasks and integrating seamlessly with your existing systems.
Purchasing
Secure your purchasing management and accurately manage the end-to-end processing of your requests with a single solution.
Customer service
Deliver first-class customer service by optimising your customer journeys and focusing on what really matters.
Human Resources
Develop your employer brand with tailored onboarding, rapid recruitment, smooth onboarding, accurate payroll and easy benefits management – all within a seamless process automation solution.
Compliance
Navigate regulations with ease and maintain standards effortlessly with our automated solution.
Customised workflows
Create any complex workflow in minutes without the need for technical skills.
Find out more about BPM
Example ERP + BPM:
the winning duo?
3 business processes that are easy to automate
Business Process Management FAQ
What are the main stages in the BPM lifecycle?
The BPM lifecycle generally comprises five main stages: Design, Modeling, Execution, Monitoring and Optimization. In the Design phase, existing processes are analyzed and new ones designed. Modeling involves simulating the process in different scenarios. Execution implements the improved processes. Monitoring tracks the performance of these processes. Finally, Optimization involves continuous improvement based on information obtained from monitoring.
How does BPM differ from project management?
BPM focuses on continuous, repeatable business processes, while project management deals with one-off, time-limited initiatives. BPM aims to continuously improve and optimize the processes that form an integral part of an organization’s operations. Project management, on the other hand, involves planning, executing and closing specific projects with defined start and end points. While both involve the management of resources and the achievement of objectives, BPM is more concerned with long-term systemic improvements.
What types of processes can benefit from BPM?
BPM can benefit a wide range of processes in different departments. Common areas include customer service, human resources, finance and operations. For example, in customer service, BPM can streamline complaint handling processes. In HR, it can optimize recruitment and onboarding workflows. Financial processes such as invoice processing and budget approvals can be improved. In operations, supply chain management and production processes often see significant benefits from implementing BPM.
How does BPM support digital transformation?
BPM is a key enabler of digital transformation, providing the framework for analyzing, improving and automating business processes. It helps organizations identify processes that can be digitized for maximum impact. BPM tools often integrate with other digital technologies such as AI, RPA and B.I. analytics, facilitating a more comprehensive digital transformation. By streamlining and optimizing processes, BPM prepares organizations for the integration of new digital technologies, ensuring a smoother transition and more effective use of digital tools.
What role does automation play in BPM?
Automation is a crucial component of modern BPM, improving efficiency, reducing errors and freeing up human resources for more complex tasks. BPM platforms often include automation capabilities, enabling organizations to identify repetitive tasks that can be automated. This can range from simple rules-based automation to more complex, AI-driven intelligent automation. Automation in BPM not only speeds up processes, but also ensures consistency and enables real-time monitoring and reporting, providing valuable information for continuous improvement.
The Future of Business Process Management: Integrating Artificial Intelligence and Machine Learning
The future of BPM is closely linked to the advancement of AI and machine learning technologies. These technologies are revolutionizing the way processes are analyzed, optimized and executed. AI-powered BPM systems can predict process bottlenecks, suggest improvements and even make autonomous decisions within predefined parameters.